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Have an HP color printer but it keeps leaking yellow ink onto paper?

it's an older HP printer, not super old, but probably 2-3 years. I want to print this black and white header, but every time I do, there is like this yellow fade. I have tried putting it on high quality grayscale, which didn't help anything. Then I tried "black print cartridge only" and the paper came out blank, even though I have a black print cartridge in the printer. ugh, I don't know whats wrong, but why wont this work!? can someone give me any ideas? brand new cartridges..

Public Comments

  1. Sounds like a bad print head or ink cartridge.
  2. I have to agree with William V
  3. Just be glad it is ink and not something else, like what is in yellow snow. Replace the ink cartridge.
  4. You should be able to run a nozzle check to see if it needs to be cleaned. If it does, the computer can clean it.
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