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How would you rate HP's Total care pack for laptops, on their customer service?

I am looking to buy a New HP laptop and I was going to get the "HP 4-year Care Pack House Call Service with Accidental Damage Protection" since its only another 200 dollars. Has anyone had experience with their customer service? I can't find any definite answers or comments about it on the internet. Will they actually repair/replace my laptop when I need assistance or do they blow you off?

Public Comments

1. I have an HP laptop, and the customer service I received was prompt, the people were patient, and they knew exactly what they were talking about. I'd say go for it.