HP Store Online

Can you clean the rollers in a Brother laser printer drum unit?

We have a relatively new Brother HL 2035 laser printer that uses a Brother DR2005 drum unit. It seems that someone has run a piece of paper through it with fabric taped to the paper, in an attempt to print onto the fabric. The fabric and paper emerged, but a small quantity of tape has become stuck to one of the rollers. This leaves a repeating streak mark at approximately 10cm intervals down the page. Can this be cleaned, or 'printed out' with use, or do we need an entirely new drum unit? Thanks!

Public Comments

1. If it's stuck to the actual drum (usually shiny green, almost metallic) then you need a new drum unit. You will never get it clean, and taking it off will damage the drum. If it's stuck to heater or transport rollers (usually black or brown) then you could try carefully picking it off, when the printer is cold. Moral: only use a printer for what it's designed for.