HP Store Online

I just installed SnowLep. 10.6 on my Powerbook, and my printers don't work. Help?

I have an HP 920C printer and an HP 1310 all-in one. When I installed 10.6 OS, all my printers disappeared. I found and downloaded a driver for the 1310, and that seems OK now. But the 920C, which I use as a photo printer, doesn't work. I tried the two drivers on the HP site, and I get errors (hardware communication error, although the test page is OK). Apple supplies a non-HP 920C driver which mostly works, but prints photos much too dark. Anyone know where I can get a driver for the HP 920C ? Or what my problem is? And I have not even tried my HP 4890 scanner yet ! Apple support page does nothing. HP will charge me money to answer a call on a 5 year old printer.

Public Comments

1. try a different program,
2. You might have to contact HP and ask them when they will revise their drivers for Snow Leopard. It has broken/changed quite a few printers out there. Some drivers work, some limp along, and others just don't work and people need new drivers to be released. Here's the Apple Support page about the printer compatibility for Snow Leopard, http://support.apple.com/kb/HT3669 I don't think there's a tone you can do but hold out and wait on HP to release an update. I'm holding off on Snow Leopard myself over fear of variety of peripherals not working with it.
3. The problem is basically your drivers, I would say you should be able to recalibrate the printer through it's control pannel. Other than that well get on the horn with HP
4. Hi, sorry unfortunately I don't know much of this but, I sugest ask to technical support for that product they know the troubleshoting for your products, i think some it is not compatible.