HP Store Online

My office is having problems with our printers. How can we send only the color jobs to the laser color?

We have a HP 4700 and a Xerox work center copier. We constantly tell our workforce to check defaults and only print color jobs to the color machine. But they never listen. So our color laser is working overtime and we need to fix it quick How can we make sure that only the color jobs go to the laser and all other (black and white) go to the xerox We are fully networked and everyone is hard wired in. PLEASE HELP

Public Comments

1. Hit control p on a document, choose properties, and then in properties pick a profile for each individual printer- So for the laser printer make up a profile called "color only" and set the properties to only print color. Then each time a person prints a document, hit properties and make sure it is going to the correct printer and the correct profile. It will just take about an extra 4 seconds each time. - or less if you save the profile correctly.
2. There is a couple of things you can do.... You cannot automate this and make this idiot proof for the user, it never works, and frankly people don't care to route their jobs appropriately. Either restrict color jobs by permissions and make the printer defaults b/w, and make them change per document to use the color... or you can take it one step further and disallow the Xerox completely but for select users and force the HP as a default printer via group policy.
3. remove the color drivers from all your xerox printers (or just establish permissions through your AD) and then add everyone a new printer (ie..laserjet) for all their color needs.
4. Couple of things occur: 1. Make the xerox machine the default printer. I doubt if workers are deliberately printing to the color machine. They are probably too lazy or rushed to change to the correct printer - preferring to use the print button rather than delve into dialog boxes. 2. If your staff are using MS Office applications then you could create a couple of macros and position them as icon buttons of the toolbar. One colored printer icon and one greyscale printer icon. Whilst you are customising the toolbars you could remove the normal printer icon from the standard toolbar and also from the file menu. 3. Replace the 'Print' command button with the 'Print...' command button. This again in MS office. The 'Print...' command brings up the print dialog box rather than just printing to the default printer. In MS office the new toolbars could be circulated amongst staff by copying one file to the network template location (I think - can't remember the exact details - but it is definitely roll-outable) 4. Review where the printers are located. Are staff just using the printer that is physically closest? Maybe put the color printer on the 89th floor!
5. if the printer is listed on your computer, you can click that computer to print that job. you can designate which computer prints which job each time.