HP Store Online - What is wrong with people these days..?

What is wrong with people these days..?

So get this right, my computer (HP DV2000 yeah, it sucks) has crapped out about 3 times. And being under warranty I took it into Harvey Norman (New Zealand) three weeks ago for the 4th time. For some reason the motherboard keeps burning out. I don't know if it's me or what, they never really give me any answers when they give it back. But this last time. I took it in, saying it was the SAME problem as the first 3 times and the power jack on the computer had recently become faulty.. So we took it in on a Saturday and the person serving me said the technician would ring on Monday. Guess what? He didn't. So I rang on Wednesday. what do ya know, he wasn't in. A week later, still no phone call. So I tried on the Second Wednesday and left a message because he wasn't there again. The day after. Still no luck. Then three weeks past. Went in just yesterday and got one of the kind ladies to track it, she said it was in another city. And no details. A month next Saturday - I really need it for my studies and i'm currently using my sisters old laptop. I don't know what's happening with my computer, they say it might not be covered by the warranty (yet the past 3 have, how freaking dumb is that?) Is there anything I can do? I've been telling the sales person that it was a dud computer. (Price dropped from $1700 to $1200 and ALWAYS overheats, yet my friend has the exact same computer and has no problems...?) Any advice on what I could do would be great.

Public Comments

err... i would just keep complaining to Harvey Norman
i would contact Hp
It might be the ac/dc adapter, try to get it relpaced (the warranty should cover it, it's not your fault if they are dumb :P). If not, contact HP, explain the problem in detail, and ask for a replacement.
If your HP is 1 of the 1s with the nVidia chipset then that could be the problem.nVidia released a bunch of bad chips mostly into the laptop market and that notebook has that chipset depending on what cpu and graphics it comes with.