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How do you fix a Carrousel error 52.4 on an HP Laserjet 8550 Color Printer?

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1. http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=uk&taskId=110&prodSeriesId=83263&prodTypeId=18972&prodSeriesId=83263&objectID=bpl06541 52.00.00 - 52 SCANNER ERROR CYCLE POWER Indicates that the laser scanner motor is not turning properly. Turn the printer off and on to reset the printer. If the condition persists, contact a local authorized HP dealer or service representative for service. This is from the HP site