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When I run Kaspersky Anti-Virus scan on my HP Laptop in the safe mode, my computer shuts down without warning?

As my computer was running abnormally I called HP customer care. The agent advised me to run the virus scan in the safe mode. More than once I tried running the Kaspersky Virus scan, but my computer shuts down after some time without any warning. Sometime it shuts down after 20% of the scan or sometime after 80%. What might you think is the problem and how could I resolve it?

Public Comments

  1. Download and run spybot and superantivirus
  2. Restart your PC in safe mode with networking http://www.pchell.com/support/safemode.shtml Download, install and run a full scan with Malwarebytes http://www.malwarebytes.org Run a full scan with Micro Trend House Call http://housecall.trendmicro.com/
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