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How to print horizontally on a HP Designjet 500 42 using Adobe Illustrator?

At work we have purchased a HP Designjet 500 42 poster printer. In Adobe Illustrator CS2, I am trying to print out a large logo. The problem is; Illustrator is constantly forcing the printer to print the image out in the wrong orientation. The logo is 20" wide, and 6" tall. Our printer uses a 42" roll. Illustrator keeping printing the image out such that the image is only using 6" of the total 42" width, and printing out 20" in length. Thus, wasting a lot of paper. Is there any proper setup I am overlooking? I have tried every combination that comes to mind. Portrait vs landscape, rotate 90 degrees, entering custom paper sizes... Nothing comes out in a horizontal manor. I will also mention that this has not been a constant issue in Adobe PS CS2. However my technique for that program, does not work for Illustrator. Thanks in advance.

Public Comments

1. I have no doubt that you've used the print preview feature to test what your printout will look like. Ensure that the logo fits within the available margins. Can you save the .pdf file as a .jpg instead? Try swapping formats and using a different program to open it. Use this free 10 day trial program: http://www.bluesquirrel.com/products/clickbook/ This is a much better app for printing larger designs. Good luck!!